Process Excellence Network (press release) (blog)

Improving business processes: 4 lessons from air traffic control
Process Excellence Network (press release) (blog)
What do airplanes and process change have in common? Put your tray table in its upright and locked position, tell the guy jammed into the seat next to you to stop hogging that armrest and let's find out…. Every airport has an air traffic control tower

air traffic control – Google News